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iPhone & iPad

Before you start

Have the email address and password of your Crystal TV account ready, and make sure your device is connected to the internet.

  1. Step 1

    Turn on your iPhone & iPad and check that it's connected to the internet.

  2. Step 2

    Open the App Store.

  3. Step 3

    Search for “[PLACEHOLDER: app name]”.

  4. Step 4

    Select the app and choose Install (or Get).

  5. Step 5

    Open [PLACEHOLDER: app name] and sign in with your Crystal TV account details.

  6. Step 6

    Pick a channel or video to check that everything plays.

Tip

Allow the app to use Wi-Fi and mobile data under Settings › Mobile Data if videos don't load.

Still stuck?

Tell us your device model and which step you're on, and we'll walk you through it.

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